Services marketing. Integrating customer focus across the firm

    Riferimento: 9780077169312

    Editore: McGraw-Hill Education
    Autore: Zeithaml Valarie A., Bitner Mary Jo, Gremler Dwayne D.
    Collana: Economia e discipline aziendali
    In commercio dal: 05 Novembre 2019
    Pagine: 555 p., Libro in brossura
    EAN: 9780077169312
    62,99 €
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    Services marketing. Integrating customer focus across the firm

    Services marketing. Integrating customer focus across the firm